Deyson ("Deyson", "we", "us", or "our") operates the website at https://www.deysongear.com. This Privacy Policy describes how we collect, use, and protect information when you visit our website or submit an inquiry.
By using our website, you agree to the collection and use of information as described in this policy.
We collect information you voluntarily provide when submitting an inquiry through our Contact page or AI chat assistant:
If you use the AI chat assistant, your messages are processed by our servers and third-party AI services to generate responses. Contact details you share are included in the inquiry notification sent to our team. Chat session data is stored only in your browser's session storage and is cleared when you close the tab.
We do not collect payment information, and we do not require account registration to use this website.
Information collected through inquiry forms is used exclusively to:
We do not use your contact information for unsolicited marketing communications. We do not sell, rent, or share your personal information with third parties for their marketing purposes.
Contact form and chat inquiry submissions are processed by our own servers and delivered securely to our team. We do not store form or chat submissions in a database — they are delivered as notifications to our team for follow-up purposes only.
Your approximate location may be determined from your IP address for the sole purpose of routing your inquiry to the correct regional contact method. This is not stored beyond the duration of your session.
If you provide a WhatsApp number via the chat assistant, our team may contact you on that number to follow up on your inquiry.
We use third-party services for email delivery, analytics, and AI chat response generation. These services process data only to the extent necessary to provide their function and are bound by their own privacy policies.
This website uses browser local storage (not traditional cookies) to store two preference values:
deyson-theme — records your light/dark mode preference. Contains no personal information.deyson-cookie-consent — records whether you accepted or declined analytics. Contains no personal information.Both values persist until you clear your browser's local storage and are never transmitted to any server.
Analytics: If you accept cookies via our consent banner, we use Google Analytics (via Google Tag Manager) to collect anonymised usage data — pages visited, session duration, and general traffic patterns. No personally identifiable information is collected. Analytics are disabled by default and only activated after your explicit consent. You can withdraw consent at any time by clearingdeyson-cookie-consent from your browser's local storage.
Inquiry emails are retained in our inbox for as long as necessary to manage your inquiry and any related follow-up. You may request deletion of your correspondence at any time by emailing us at support@deysongear.com.
Depending on your location, you may have rights including:
Indian residents have rights under the Digital Personal Data Protection Act, 2023 (DPDP Act). To exercise any of these rights, contact us at support@deysongear.com.
This website is not directed at children under 13 years of age. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. Changes will be reflected by an updated "Last updated" date at the top of this page. Continued use of the website after changes constitutes acceptance of the revised policy.
For any questions regarding this Privacy Policy or your personal data, contact us at support@deysongear.com.
